This policy covers how Vape Royality Store ships orders, what shipping costs and what happens when a delivery does not go to plan. Deliveries stay within the UAE. Last reviewed 7 October 2026.
Shipping in brief
- Fee: free on orders of AED 350 or more; AED 30 on orders below AED 350.
- Coverage: all seven emirates.
- Payment: cash on delivery, or an online payment link.
- Age: 18 and over.
Coverage and Fee
| Emirate | Delivery fee |
|---|---|
| Dubai | AED 30 below AED 350; free from AED 350 |
| Abu Dhabi | AED 30 below AED 350; free from AED 350 |
| Sharjah | AED 30 below AED 350; free from AED 350 |
| Ajman | AED 30 below AED 350; free from AED 350 |
| Umm Al Quwain | AED 30 below AED 350; free from AED 350 |
| Ras Al Khaimah | AED 30 below AED 350; free from AED 350 |
| Fujairah | AED 30 below AED 350; free from AED 350 |
The AED 30 fee applies once per order below AED 350, however many units or boxes it holds. Once an order reaches AED 350, delivery is free. See the Delivery Areas page for the coverage summary.
From Order to Doorstep
- Pick flavors and packs, add them to the cart, then complete checkout with your address.
- The store reviews the order and contacts you if something needs clarifying, such as the address or a request for a payment link.
- The order is packed and handed to the courier.
- The courier delivers to the address on the order, and you pay on the spot if you chose cash on delivery.
- Check the outer box when you receive it and report any damage right away.
Delivery Time
Delivery to all seven emirates is fast. We do not print hour counts here, because your area and the courier’s route that day shape the window. When you confirm the order, ask for the estimate that applies to your address.
Paying for Your Order
With cash on delivery, hand the courier the total on arrival. That total is the product price plus the AED 30 delivery fee (no delivery fee applies on orders of AED 350 or more), so keep the exact amount ready. To pay online, request a payment link from the store and complete the payment before dispatch.
Address Details That Prevent Failed Deliveries
- Building or villa name and number.
- Area and street name.
- A landmark close to the address.
- A mobile number you will answer during the day.
Age Check on Delivery
Orders are for adults only. Expect a request for proof of age from us or the courier on arrival, and a parcel can be withheld if age cannot be confirmed. The Age Restriction / Disclaimer page has the full rules.
If Nobody Receives the Parcel
The courier calls the mobile number on the order. If contact fails after repeated attempts, we may cancel the order, and any online payment made for it is returned.
Delays
Public holidays, severe weather, road closures and heavy order volume can slow a delivery. When we know about a delay that affects your order, we tell you. If a parcel is late, send your order number and we will chase it.
Damaged or Wrong Items
Photograph the outer box and the product before use, then send us your order number. Confirmed problems get a remedy from us. For the terms, read the Authenticity Guarantee and Refund and Returns Policy pages.
Outside the UAE
We do not ship abroad. An order with a delivery address outside the UAE is cancelled.
Changes to This Policy
We update this page when delivery terms change. The terms in force on the day you order are the ones that apply to that order. Questions are welcome on Contact Us.